About Us

About ECMB

El Camino Medical Billing Services is a full-service medical billing and consulting company located in Mountain View, California. We provide services to physicians and medical practices across the United States. ECM Billing’s services are flexible and can cater to the specific needs of different types and sizes of medical practices. Tailoring services to meet the unique needs of each client is a valuable feature. Customization ensures that medical practices receive solutions that align with their specific workflows, goals, and challenges. ECM Billing offer a wide range of services, including medical consulting, billing, contract management, practice management, and financial management. This comprehensive approach can be advantageous as it addresses multiple aspects of a medical practice’s operations. The commitment to providing these services regardless of practice size suggests that ECM Billing is dedicated to maintaining a consistent level of service quality and attention to detail, regardless of the client’s scale. By offering support in areas such as contract negotiation and financial management, ECM Billing positions itself as a strategic partner that can help medical practices optimize their operations and financial performance.

Our Mission:

The client-centric approach and mission statement of El Camino Medical Billing Services (ECMB) reflect our commitment to providing valuable support to healthcare practices. Here are some key points highlighted:

  1. Client-Centric Focus: Placing clients as the top priority is essential in the healthcare industry, as their success and satisfaction are directly linked to the services provided by ECMB.
  2. Efficiency and Technology: The emphasis on developing efficient processes and leveraging technology indicates a commitment to streamlining operations, reducing administrative burdens, and ensuring that clients receive prompt and accurate billing services.
  3. Understanding Client Needs: The mention of understanding clients’ operations demonstrates the importance of tailoring services to the unique needs and workflows of each medical practice. This personalized approach is crucial in healthcare.
  4. Simplifying Billing: Recognizing the complexity of claim processing, denials, and accounts receivables, ECMB’s goal is to simplify these tasks for healthcare providers, allowing them to focus on their core competency: patient care.
  5. Expertise and Dedication: Highlighting the specialized and dedicated team at ECMB suggests a commitment to providing high-quality, knowledgeable support to clients. In the healthcare billing and consulting field, expertise is highly valued.
  6. Patient-Centered Approach: The ultimate goal of alleviating administrative burdens is to enable medical practitioners to concentrate on patient care. This aligns with the broader mission of improving healthcare outcomes.
  7. Claim Processing and Denial Management: Mentioning specific pain points like claim processing, posting Explanation of Benefits (EOBs), and appealing denied claims underscores an understanding of the challenges faced by medical practices.

Shilpa Saw, CEO

shilpa@ecmbilling.com

Shilpa has a strong background in healthcare management and medical reimbursement. Her expertise in various aspects of medical practice management, including credentialing, contracting, and MIPS reporting, suggests that she can be an asset to medical practices looking to optimize their financial performance. Her specialization in accounts receivables recovery also indicates a commitment to ensuring that healthcare providers receive the payments they are entitled to.

Shilpa’s leadership abilities and the capacity to manage multiple organizations effectively are impressive. Leading high-performing teams under tight deadlines and meeting the expectations of her clients is a crucial skill in healthcare management. Her service-oriented approach and strong communication skills make her a “people person” and a team player, which can be especially important in a healthcare setting where collaboration is key. Additionally, her problem-solving skills and ability to anticipate and address complex project issues demonstrate her effectiveness in managing healthcare operations.

Her expertise and leadership play a significant role in ensuring that your organization can provide top-notch service to healthcare providers. This commitment to excellence will undoubtedly help healthcare providers navigate the complex landscape of medical practice management and reimbursement, ultimately benefiting patients and the industry as a whole.

How We Operate

We work as an extension of your business. Our core principle is to work with our clients and develop a relationship that allows our clients to have a seamless operation with a team that they can rely on and trust. Your support team at ECMB is a virtual extension of your internal team and thus your business.

It is our job to understand your unique challenges and provide effective solutions so that you can run your business without the pressure of working for a certain bottom line. We are good at it and continue to provide you with excellent service.

The strength of ECMB is derived from top management, our national and international resources, and our fantastic team in the USA.

Our solutions are designed to simplify decision-making, streamline operations, and improve your financial health, while you focus on patient care.